Testimonials

Video Testimonials  - First Integrity Mortgage Services Client Testimonials

First Integrity Mortgage Services - Client Testimonials 

First Integrity was amazing to work with. Christine and Patty were both very helpful and made the entire process painless for a first time home buyer. Everything was explained quite clearly and made it easy for me to understand what was going on. I couldn't have asked for a better lender to work with.
Angela B. - 2/2017

It took longer than I thought but we've got it done. There have been a lot of glitches but Dave was very helpful. I also appreciated Geri's and Rebecca's proper returns. I would definitely recommend your company to other people.
Virgil & Cynthia D. – 2/2017

We had an amazing experience with your company and staff. Kiara was excellent to work with. She was informative, understanding, very responsive, and just made the whole process easy. We are currently recommending your services to some friends who are looking to buy a house soon. Thanks again for all of your great work!
Joshua & Meghan B. 2/2017

David and his team did an excellent job finding the best grant programs to reduce my home mortgage.
Matthew H. – 1/2017

It was great, no complaints. Everything was explained really well and they worked with my crazy work hours.
Rebecca S. – 1/2017

It was a pleasure having Tim Whitmore help me with my mortgage. He has worked with myself and my family for years on different properties. Tim is always professional and knowledgeable! He was very helpful in getting my loan for my new condo, which made the process so easy for me. I would recommend Tim to family and friends in the future. I am so appreciative that he was able to help myself and my family again with our mortgage loan. Thanks, Tim!
Theresa B. – 12/2016

Dave Mattull worked very hard on my loan. I'm very satisfied with his service because I got the money I needed. I would definitely refer First Integrity and David Mattull to other people.
David F. – 12/2016

Everything was clear and helpful
Laura B. – 12/2016

Denise was seriously a dream. She was helpful from beginning to end. I couldn't have asked for an easier, more patient, or positive experience. Couldn't have done it without her massive help.
Mary O. – 12/2016

First Integrity was great to work with from Joe to Denise to Edith. Thanks all for the constant communication, and hard work that you put into making my experience a pleasant one. The only criticism I have is that I walked into the door explaining I was buying an investment property but didn't find out until it was too late that I could only show a 2% max credit to buyer on the settlement statement due to this being an investment property. If I had known that up front, I would have negotiated the deal differently as I ended up having to leave money on the table which cost me more money. Tip for future clients wanting to get a loan on investment properties - discuss this with them right off the bat. Thanks again for the great customer service! Justin
Justin L. – 4/2017

The process was thorough and educational. All of my questions and concerns were answered in a quick fashion.
Nicole C. – 4/2017

This was one of the most important days of my life and I was nervous, happy well in one word I was a wreck. But all the Integrity Mortgage staff I encountered made me feel at ease with every step. KIERRA JOHNSON is the Best she was very attentive to all my questions. This was a blessed day for me and I Thank God and Integrity Mortgage for that. God Bless you all at Integrity Mortgage.
Charlotte R. – 4/2017

My experience with First Integrity Mortgage has been fantastic. As a first time buyer, Tim Whitmire was very helpful. Tim truly worked with me to figure out the best rate for my home and he was more than helpful answering any questions I had at any time of day. In addition, the supporting staff at First Integrity Mortgage was extremely helpful. I am walking away from this experience very satisfied and will send friends and family Tim's way. Thank you again!
Scott K. – 4/2017

Great experience and a very smooth and quick transaction. Our loan officer was there for us every step of the way.
Myron & Sabrina B. – 4/2017

We are very satisfied with the service that First Integrity provided us. Most important, we are very satisfied with the professionalism of both Jeremy Durham and Rebecca Bunt. Both of them went above and beyond to close this loan. I highly recommend them both for the dedication and knowledge of the mortgage industry. They both jumped in to get what was needed each and every time an obstacle came up. This was not our first home loan, but it was the first time that I have worked with a loan officers that took it upon themselves to resolve issues standing in the way of getting loan commitment. They are very dedicated and hard working professionals that have surely earned our respect. We are very thankful to have had the opportunity to work with them and we deeply appreciate all they did to make this dream of ours a reality. Sincerely, Michael & Betty Parks
Michael & Betty P. – 3/2017

Tim is the best at his job!!! He was always available for questions and no question was a dumb question with him! If I ever need to get another mortgage loan I will only go through Tim! I have to also add the Patty was also great to work with. Everything went so smoothly with the loan process. First Integrity Mortgage is a wonderful company to go through and will do so again if ever needed. Thank you to everyone for such a stress-free and pleasant experience!!
Annie R. – 3/2017


Denise was great! Made the entire process easy from start to finish.
Shane & Gina O. – 3/2017

We have had nothing but nice reviews regarding first integrity mortgage services. Jeremy and Lexi were very nice to us. Helped us whenever we had a question and they were very polite. I would recommend them to any of our friends or relatives. The only problem we had was how long it took to get an answer whether we were approved or not. We knew it would take long but we hated waiting that long. The Government always takes a great length of time. Thanks for everything Jeremy and Lexi Mr. and Mrs. Len and Victoria Campbell.
Leonard & Victoria C. – 3/2017

Awesome! Jeremy made the whole process easy. He took the stress out of the home buying experience especially since we are first time home owners. He was always available for questions and always had an answer very quickly. I would recommend him to my friends and family. Jeremy is a people person. Easy to get along with. He really cares about getting the job done and building customer relationships. Thank you, Jeremy!!!
Kyle & Erin – 3/2017

We loved First Integrity when we used it 14 years ago, and did not hesitate to return to them for the purchase of our second home. Michael Burge was more than patient with me, explaining everything so that I felt confident in each and every decision we needed to make. I was able to contact him at any time with questions, even after business hours which was absolutely above and beyond! Edith Berry was also extremely helpful as we navigated the treacherous waters of a VA loan. We have recommended First Integrity before, and we will continue to recommend them now!
Shawn & Jamie W. – 6/2017

Jeremy & Rebecca were beyond helpful! Not only were they so thorough, prompt, and polite, they truly care about their clients! I will forever recommend First Integrity to anyone I know!
Jasper & Tara C. 6/2017

When we decided to start the process of building a new home to purchase, we knew we would be financing through First Integrity Mortgage. The possibility of not having PMI included in our mortgage payment we knew would lower our monthly bill immensely. We were able to get more house for our money. Our representative, Denise Grab, was very helpful. As customers, we did not always understand the process. Denise would explain each step in terms we understood and make sure we were comfortable with the services we were being provided. Denise was very much involved during the building and financial processes of our home build. We are very satisfied with the service we received from First Integrity Mortgage.
Mary & Michael W. 6/2017

Tim and Patty were great to work with. The process was smooth and easy and they did a great job!
Allen & Kaitlyn W. – 6/2017

First Integrity Mortgage is a first rate mortgage company. I have had the pleasure of working with them for over a year in the process of procuring a loan for my house. My credit was not the greatest, but thanks to the diligence, tenacity, and perseverance of Jeremy Durham, Rebecca Bunt and Michelle Kahn, I have just closed on our house, refinance my high-interest car loan and have improved my credit rating. I would recommend highly First Integrity Mortgage to anyone that is buying a home. This team of professionals are superb, kind, caring, truly I am blessed to have worked with them and feel I have made friends for life with First Integrity Mortgage!
Lorena G. – 6/2017

First Integrity Mortgage provided the best home buying experience for us! From the moment of completing the application until closing, First Integrity was there with us every step of the way. The staff was professional, caring, compassionate, and worked with our best interests at mind. Our Senior Mortgage Banker, Kiara Johnson was outstanding! She was professional, detailed, and gave us peace of mind in what can be considered one of the most stressful business transactions a person endures. We cannot thank First Integrity enough for helping our family obtain our dream home. Thank you, First Integrity!
Michael D. – 6/2017

When we decided to sell and purchase a new home, we did not know where to start, who to trust, or what was going to be needed from us. It had been 22 years since we financed a home. I anticipated interviewing a couple of loan officers. First stop was a referral from a friend, Christine Elbert First Integrity Mortgage. We started with Christine Elbert. My husband and I never interviewed another lender after our consult with her. WHY? WHY? Let me share in some broken down steps below: PRE MEETING: We were able to meet after work. We sat down and went line by line over credit reports. Detailed and outlined the Budget going forward. In addition, we left the meeting knowing what rates in the area were, how to reduce a loan over time and what the next steps would look like. It was a huge relief to be able to feel in control or that you had point people in control. DURING THE PROCESS: While hunting for a house, I called, emailed, texted Christine on questions that would come up. The market is crazy and we were able to utilize her talents to know our limits. CLOSING FUN PART: This is like climbing a mountain, no matter how organized you are additional docs are always needed, Christine kept us in the loop and on track to ensure we met the date set forth. I especially liked she was included on all emails with the processor and was at attendance when we closed. Christine went line by line over what we were signing and took out the blah, blah overwhelming feeling that comes with a large purchase. I felt like all I's were dotted and T's were crossed. I felt really empowered and positive about the whole process. This is a huge step and to feel this together when it’s over is AMAZING. A lot of companies can loan you money, not a lot can get you service with detail, commitment with standards and morals for the long haul. The service you expect and want to get, you actually get, and the name is cheesy but "real". Calling into the cable company was more frustrating than borrowing 200,000. We hope this is our last home, but if it is not I will go back to First Integrity to work with Christine again and hope my family and friends buy a lot of homes so I can refer them to someone with service excellence.
Daniel & Christine A. – 5/2017

First Integrity Mortgage is a great company to work with. Denise Grab is great, she answered any questions I had and made the whole process quick and easy. I will definitely send anyone in need of a mortgage to First Integrity.
Casey Z. – 5/2017

I first began working with Tim September 2016 to discuss rates and options but timing was not right for me to move forward with selling my home and purchasing another. When the time was right (and the market was hot) I reached back out to Tim in January 2017. Tim and his team/co-workers provided excellent/courteous service and were responsive to my needs and questions.
Darren I. – 5/2017

Denise was very helpful, professional and made the process very easy. I want to give a special thumbs up to Edith who was super responsive and was on top of every detail of our account. She really went the extra mile to explain everything so that I understood what she needed and why. We will always do business with you as long as your service is this top notch.
Nathan & Jennifer H. - 5/2017

Excellent service! Jeremy and his team were excellent, expedient, and accurate. They helped make my first home buying experience go well. Thanks again.
Joseph M. – 8/2017
SIMPLY THEY WORKED AROUND MY TIME AND CAME TO ME, NOW I CALL THAT SERVICE THAT COUNTS
Dennis & Barbara A. – 7/2017

I can honestly say that I am so completely happy with the services with this company! They were straight forward and helped me achieve what I thought was the impossible.....owning my dream home. Thank you, Patty, Geri, and especially Christine! You are the best!
Tiffany J. – 8/2017

When I wrote "returning customer", I'm referring to returning to Christine Elbert directly. She assisted me in purchasing my first home, helped to refinance my loan, and I have given her name to family and friends in the past (and I will in the future). Considering this has been one of the most important situations I've had to walk through in a while, I am so very grateful that Christine was there every step of the way. We had a tight time window and she went above and beyond to keep everything on track. A relatively painless process on my end...I ha the utmost faith in her abilities and am delighted! Thank you, Christine!
Christine S. – 7/2017

I have been beyond impressed with Christine Elbert at First Integrity Mortgage. After having an unsatisfactory encounter with a prior company, I was referred to Christine and couldn't have been luckier to have the opportunity to work with her. As this was the first house I have bought I was unsure of all of the options and requirements that were out there. Christine was personal yet professional, and took the time to walk through all portions of the lending process without assuming what I did (or did not) know what I was getting myself in to. Not only was she prompt with responses and took the time to meet in-person for all encounters, regardless of how inconvenient it might have been for her, but she took the time out of her day to be present at the closing to ensure nothing was being missed. I would (and already have) recommend Christine Elbert to anyone who is looking for a professional, friendly, and knowledgeable mortgage lender.
Keith F. – 7/2017

Dave Puzniak and Cyndi Farrar were excellent to work with. They made this very stressful process seamless and easy.
Christopher M. – 7/2017

Kiara Johnson, my loan officer was on the front line of this experience and she was amazing! Quick response time, flexible with her availability, professional, and great style of communication. She was patient and very thorough with communicating the process and expectations of being a first time buyer. She was knowledgeable about the different programs that were available for home buyers. The process of home buying is stressful but the team at First Integrity helped me through it every step of the way!
Chauncey B. – 7/2017

Excellent experience. Thanks to the outstanding quality of service and responsiveness of Michael Burge and Edith Berry everything went smoothly
Mikhail B. – 7/2017

Service was great!
Addae R. – 6/2017

First time home buyer! Referred by Missouri valley federal credit union to use First integrity mortgage! Denise Grab has been awesome to go through the process with... even meets and picks up document's at the credit union, which is so convenient! I closed today and met Joe and Andy.. I could have hung out with them all day! Best group and thanks to Denise I met the best realtors.. the Hercules team! Thank you everyone
William C. 6/2017

Absolutely amazing very professional.  Very concerned about my situation, if the deal was right for me. Kiara Johnson is an amazing person and hands down one of the best people I've met.  She is very informative, eager to help & available.   
Sheaneather F. – 1.2016

Denise and Edith went above and beyond for me on this refinance. I'm sure they learned some new things. I know I did. 
Leann M. – 1.2016

I am very happy with my service received. Bill was amazing with the entire processed and responded promptly to any questions I had no matter how small they were. 
Heather F. – 1.2016

Everything about my experience buying my first home with first integrity mortgage was great.  Denise Grab was awesome and I will recommend to all my friends and family Denise and first integrity mortgage. Thank you very much for everything. 
Michael O. – 1.2016

First Integrity was awesome. Everything was awesome. I love First Integrity and will refer anyone I possibly can! 
Mike H. – 1.2016

Working with Kevin at First Integrity was fantastic. The renovation loan process was smooth and easy. Great team. Great product. Great service. Thank you! 
Ray P. – 1.2016

Our experience was very positive and everyone we dealt with was very helpful, especially Kevin Koehler. 
Kenneth B. – 1.2016
 
I had a great experience with First Integrity Mortgage Services. Kevin Kohler and the team were wonderful, professional, and very knowledgeable about the various types of loans. I would highly recommend them. 
Kandie M. – 2.2016

Everyone from Edith to Michelle, to Joe was a pleasure to deal with. This was a very easy process! 
Matt B. – 2.2016

We were extremely impressed by the level of professionalism of Jeremy Durham. He was always polite and respectful, returned calls/emails promptly and provided accurate information when promised. Jeremy took the time to answer any questions completely. We never felt rushed or pressured. Overall, our expectations were exceeded. We would not hesitate to recommend Jeremy and First Integrity to our friends and family. 
Peter B. – 2.2016

Awesome! Friendly! Helpful the whole way through! Now on to the fun of owning a home! 
Luke O. – 2.2016

I was very pleased with my experience. The awesome Kiara Johnson started the process and did a very thorough job, in fact, finding with me to make sure the experience would be a very smooth one. She did her upfront checking with her other team members to find out what they would need from me and that I would be able to provide the information and then she assured me that we would be going to closing. 

Then Patti Birkenmeier stepped in and was another awesome team member that didn't miss a thing, oh how detailed and thorough she was and with such wonderful personal people skills like Kiara. And then too, see again at closing another team member (Denise) with the same energy of making sure nothing was missed speaks volume and that Great Customer Service still exists. I do realize the person behind the scene (underwriter) played a major role and was just as eager and ready to make this happen. 

I have no complaints about anything. Everyone pleasantly requested information that was only needed, Patti always made sure she didn't duplicate anything. I'm satisfied with my rate, quality of service, and my responsiveness with the entire team. THANKS EVERYONE FOR MAKING MY EXPERIENCE A PLEASANT ONE. It took this team less than 60 days on a Back to work close, not many can give this PRAISE! !!!  
Wanda T. – 2.2016

Kevin made the process of getting a 203k loan smooth. We were very impressed! 
Cindy H. – 2.2016

The rates were competitive and reasonable. Most importantly, quality of service was exceptional. I will use again when requiring any mortgage service. The best we have experienced as we enter our 5th home. 
Caren Simmons – 3.2016

Things went very smoothly. Jeremy was excellent! Could not have been more pleased. If I am ever in need again for a mortgage, Jeremy will be the one to call. Excellent people skills with a firm grasp on his job skills, too. Wonderful. 
Peggy P. – 5.2016

My experience was fantastic. Joe Challans was my loan officer. I couldn't have asked for a better person to work with. Joe was professional, friendly and very easy to work with. I will certainly recommend First Integrity to my friends and colleagues. Thank you for making this easy! 
Gregory F. – 3.2016

I recently had the opportunity to work with Kiara Johnson on a new home loan. In my initial meeting, I expressed several concerns and informed her that I had not even thought about purchasing another home and had no plan in place. She immediately got my preapproval done, explained everything, and even recommended a few homes in areas that I would be interested in.

Once I found a home Kiara went above and beyond to give me several loan option. At one point I questioned her about comparable rates with other lenders and instead of being offended, like other less experienced professionals, she embraced my concerns and provided me with side by side comparison charts to make sure I would receive the best rate possible. She even went more into detail about the difference between APR and the actual interest rate. I had several questions during the process and no matter what time of day or night Kiara called,sent text messages, or emailed updates to assure me that everything would work out just fine. We experienced a few hurdles, from the seller, along the way but Kiara handled everything professionally and worked after hours to make sure my loan was closed in a timely manner.  

Once my contract was accepted I was in contact with Patty Birkenmeier and she was extremely thorough and persistent making sure that we met our deadline. At closing, I was surprised to meet Joe Bayer Jr. In all of my years, I have never seen the Vice President of any company be so willing to have a face to face with a client. 

This is a true testament to the amazing team effort of the entire staff. I am beyond grateful to Kiara, Patty, Joe, and the rest of the staff at First Integrity for being positive, professional, persistent, and punctual. Thanks for making my American Dream a reality! 
Chimere E. Walker – 3.2016

Well, let me start with I thought I would never to be able to buy a house until I was referred to Kiara Johnson. She went far and beyond to make this for me I had to do lot of leg work hoping and praying that this happen and Kiara and her team one of them Is Jerry they took care of me like I was family it was a lot of things that I didn't know about being a first time home buyer them guys set down and made sure that I understood what was what that made feel very comfortable with this company Kiara was always on point with the things I needed to do and things I needed to know she never drop the ball and her team as well it's like I'm still dreaming and I haven't woke up yet but I'm here at my new home I can't believe and thanks to Kiara and her team I've gained a new family I will be sending friends and family to you guys because  you guys are number 1 and thank again.
Tony D. – 3.2016

We are very happy with the experience of the refinancing process. Have always had second thoughts about doing it due to the "hoops". You have to go through but Kevin made it very simple. Plus the closing went very smooth! 
Brian B. – 3.2016

My experience with First Integrity was OUTSTANDING! The people there were very helpful, informative, and the biggest thing - available! Denise G. was very knowledgeable in getting my brain wrapped around this entire process making it fairly easy to understand. On those rare occasions when she didn't have the answer, she was able to get it for me quickly. I appreciate the great work they did to get me into my new home. FIMS sets the bar in excellence! 
Frank T. – 3.2016

First Integrity Mortgage Services, Inc., specifically Tim Whitmire, was fantastic to work with! As first-time homebuyers, we knew very little about our home financing options. Tim took the time to explain everything so we felt fully educated when it came time to make an offer on a house. Additionally, the level of customer service and responsiveness cannot be beaten! The entire process was super smooth. 
Daniel & Rachel – 3.2016

Tim Whitmire seemed to be available almost 24/7 to meet or answer questions. The process was extremely fast with Patty Birkenmeier handling the details as well. Everyone was very nice and the loan details were explained in detail without "surprises" in the process.  
Maureen – 3.2016

The easiest transition we have ever experienced. Tim answered all my questions, even the dumb ones. He had so much patience with us and I couldn't be happier! Thank you, Tim! 
Kelly D. – 3.2016 

Awesome experience with Bill. I would highly recommend using this company for your mortgage needs! They were always available and got the best rates for us! Thanks so much!! 
Tatum D. – 3.2016

I was very pleased with the service. They made me feel like I was there number one priority. I couldn't thank them enough. 
Dwayne T. – 4.2016

They are extremely polite and very customer service oriented. Loved working with them to purchase our first home. They took our calls/emails no matter the time and day. Very, very professional. Denise was incredible in answering any questions and extremely patient with us. I'd definitely recommend them to others. 
Crystal W. – 4.2016

We are very pleased with First Integrity mortgage. The rates were low and the people we worked with were great. Tim Whitmire was on top of the game and was always polite and quick to answer any questions we had. I would definitely recommend him to anyone. Thanks for all your help! 
Corey W. – 4.2016

Connie kern was amazing! Anytime I had a question and I mean anytime she would answer right away. I am a first time home buyer and without a doubt, I would've been completely lost ,terrified with all the paperwork, and more than likely I would have backed out of buying my first home if it wasn't for her. She just helped so much to make sure I was ok, to make sure I understood everything and I was comfortable. I cannot say thank you enough to Connie and first integrity! 
Michael M. – 4.2016

I'm happy that Denise helped me throughout this process and she was always available if I had any questions or concerns in the last 6 months. I appreciate all the hard work she has done for me and hope she gets all the recognition for it from you also. I will definitely recommend Denise Grab and your company - First Integrity she represents to my friends. 
Rohit G. – 4.2016

As a first time home buyer, there's a lot of steps that can often be overwhelming at first, but Tim Whitmire went above and beyond to help me each and every step of the way. Highly recommended! 
Jacob N. – 4.2016

I was extremely satisfied and very grateful for it.  What a crew I had:  Connie was incredible and I was happy with Monica, too. 
Lisa B. – 4.2016

Tim and Patty were very helpful every step of the way with our loan process. Tim made time to meet us and explain everything, even if our questions seemed silly. He took the time to explain all fees and made sure we understood every step of the loan process. I would recommend First Integrity Mortgage to anyone needing a loan. 
Veronica V. – 4.2016

Tim Whitmire did a fantastic job. He was very easy to work with and was always very responsive anytime we needed anything! We would definitely recommend using Tim / First Integrity Mortgage! 
Brandon and Leslie H. – 4.2016

Dave Puzniak from First Integrity Mortgage was extremely helpful in getting me set up with the perfect loan so I could buy my first home. He was always available for questions and did a good job of explaining everything thoroughly so even I could understand. 
Nick O. – 4.2016

We were recommended to First Integrity by my mother who is a friend of Connie Kern. We first met with Connie to start the pre-approval process and that went very smoothly. We were always made aware of what to bring with us and what types of factors were affecting rates at the current time. 

Everyone that we worked with throughout the process with First Integrity was very nice and responsive to any requests that we had. I was very pleased with the Realtor that was suggested to us through First Integrity. Denise was first class and it was great to have that recommendation from day one. 

We had a small credit issue towards the end of our loan process but this was nothing Connie or anyone with first Integrity could have anticipated. All in all, we were very pleased with our service and will recommend Connie to our friends going forward. 
Jason D. – 4.2016

Christine Elbert helped us with our first home purchase. As a first time homebuyer, the process could have been scary and overwhelming, but thanks to Christine, it was (dare I say) fun! She guided us through every step of the process and took the time to explain everything in detail. She is so passionate about her work and about educating people. We cannot thank her enough for the fantastic service she provided us from our initial meeting to the final closing. She is personable, responsive, genuine, went above and beyond and incredibly knowledgeable in her field. I am going to recommend her to everyone I know! Thank you, Christine! You are amazing! 
Lauren L. – 4.2016

Rates are always competitive, friendly service and very willing to handle things by email when possible. 
Geoffrey M. – 4.2016

I am so excited about this review because the staff at First Integrity made my home buying experience the best it could be. It was quick, easy and the staff is outstanding and above reproach. Thank you, First Integrity.
Gregory S. – 4.2016

Returning Customer / Great rate and closed on time!! 
Trent E. – 4.2016

The entire process was great. Prompt, efficient, friendly, accurate estimates and clearly explained professional service from Tim & staff. 
Vincent V. – 4.2016

Tim W. did an awesome job of explaining everything in an easy to follow manner. I would recommend him fully. He was extremely responsive and patient during times of questions. 
Nick & Katie B. – 5.2016

Just got back to AZ after having Rich help me unload the Pods and get everything put away. I cannot thank you enough for all you did for me. Your company is amazing, and you have amazing people working for you. GG was just great. I will try to send some business your way. 
Dale E. – 5.2016

What can I say? Getting a mortgage is a generally unpleasant and tedious business. Jeremy and the group at First Integrity Mortgage were able to meet me where I was, helping me through a difficult situation, and allowing me to obtain spectacular financing for my home purchase. They made it clear, easy and worked with my schedule and needs. I can't say enough about First Integrity. I have gone through this process with two other "large" and heartless banks. Never again! I will definitely be working with this group for my next mortgage!                                                        Laurie P. – 5.2016

Fantastic support. Great service. Well educated and informed staff. Attentive service. A small company setting with large corporation service. Christine Elbert specifically was outstandingly helpful and supportive. I will definitely recommend your services. 
Sayer J. – 5.2016

Right from the beginning Jeremy and First Integrity were very pleasant to work with. Jeremy began the process by calling both of us and making sure that we understood everything, down to the smallest detail. When it came time to go over paperwork and putting together our information, he met with us completely at our convenience to make absolutely sure that we had no questions and that we knew exactly what was going on. This was our first home and the entire process was actually pretty enjoyable. We will definitely be recommending Jeremy and First Integrity to anyone we know buying a new home. Maybe in 10 years or so from now, we will get to work with them to get another new home. 
Brandon O. – 5.2016

Denise and the team were great about keeping in touch with me, and helpful with the various steps along the way. 
Kent H. – 5.2016

Tim helped up with our loan and closing. Everything went great and very smooth, he was extremely responsive and the ballpark figure he gave us was right in line with what we ended up having to bring to closing. Competitive rates as well, absolutely no complaints, I would highly recommend! 
Conrad K. – 5.2016

I had a great experience with First Integrity Mortgage Services from day 1. I worked with Tim at the recommendation of my Dad. This being my first home, I was completely clueless on how everything worked. Tim worked with me several months before I even made an offer on my home, and was patient and helpful the entire time. I would recommend first integrity and Tim (and Patty too!) to anyone. even though I worked with Tim for several months(preparing documents and preapproval as I hadn't had an offer accepted yet) had a very very short window for loan contingency/closing. Tim and Patty got it done, and I don't think it would have gotten done with any other mortgage service. Thanks again! 
Stephanie B. – 5.2016

Overall great experience. Christine and those that helped me were there every step of the way. 
Ethan W. – 5.2016

Being a first time home buyer, I had a very pleasant experience with Kiara. She walked me through everything step by step and made the process very smooth and easy. She always there to answer any questions rather it was email or thru phone and made the whole closing experience fast and comforting. Would highly recommend her and the whole first integrity team. Glad I chose first integrity. 
Richard C. – 5.2016

First Integrity was great. Made my first time home buying process much easier than I imagined. Would refer their services to anyone and everyone. 
Andrew H. – 5.2016

Tim was wonderful... He made the whole process easy and explained everything word, by word... I felt very comfortable with this mortgage service. 
Jessica R. – 5.2016

From the beginning, our loan officer took down our information and asked detailed questions to make the choice of a lending institution easier and quicker. Throughout the procedure, Joe took the time to explain everything and made sure we understood where we were in the process. His goal was to get the best deal possible since we are retired and live on a fixed income and to do so in a timely manner.  He was always showing us a great deal of respect, care, and concern. Thanks!
Joe. Penny C. – 6.2016

Tim Whitmire worked with me every step of the way in the process of getting pre-approved for our mortgage loan. There were extra steps that had to be taken during the process and a few obstacles that came along, and Tim kept me up to date every step.  He never steered me in the wrong direction and ALWAYS answered my calls and/or emails immediately. I got nervous one evening about something, so I called and left a message for him to call me the next morning.   He didn't wait and called me back before 8pm. He truly understands GREAT customer service. He has honesty, integrity, and works for his clients. I'm very thankful for First Integrity!!! 
Karen E. – 6.2016

I have known Christine Elbert for over 20 years and she is the ONLY person that I would trust with a mortgage loan. While I expected and received the usual exceptional service from her, I was blown away by that same quality of service from Patty Birkenmeier. I have always referred clients to Christine and will continue to do so!! Thanks so much for going above and beyond. 
Geraldine D. – 6.2016

Patty, I wanted to thank you again for all the work you, Tim and the underwriter put into making this happen. It was a wonderful experience and we are telling everyone about First Integrity Mortgage Services. 
Jeremy K. – 6.2016

Tim Whitmire and Patty were amazing. They went out of their way to ensure the entire process was smooth. We received a great rate and outstanding customer service. 
Sara K. – 6.2016

Tim Whitmire went above and beyond helping us to get our house bought. This process took us almost a year because of our credit reports. But he stood by us while we got our credit reports straightened out and we got all the paperwork for our loan. I will recommend him to anyone looking to get a loan for a mortgage. I'm going to miss talking to him. Lol 
Cynthia N. – 6.2016

Christine Elbert just helped my husband and I with the purchase of our house. She not only helped us with a plan to get our finances ready for the purchase, but she explained everything to us in an incredibly understandable manner! She made us feel at ease through the entire process and was there to answer any questions along the way. She really cares about her clients, and you can definitely tell! I do not think we could have had a better experience! 
J. Stone – 6.2016

First Integrity provided a smooth mortgage experience.  Yes, they require a lot of documents; every company does.  I'd rather not do it again for a long time to come, but I'd use First Integrity again!  They worked with me, kept me updated, kept their end of the bargain.  I'm pleased and would recommend to family and friends. Enough said. 
Lisa B. – 6.2016

I want to first and foremost thank Dave Mattull for his sincere dedication he gives to his clients. His constant patience with all of my questions and his quick response to all of my phone calls. He was my calming factor through the entire Reverse Mortgage process and I thank him dearly. Also, I want to thank Geri for her dedication and commitment. She was a delight to work with too. 
Kathleen R. – 6.2016

They were patient and flexible to our needs, we got a good rate and they answered all our questions along the way. We wouldn't hesitate to use them again should the need arise.
Eric G. – 6.2016

Christine Elbert was amazing! She not only helped us with a plan to get our finances in order to be ready to buy a house, but she explained everything to us in an incredibly understandable manner. She made my husband and I feel at ease through the entire home buying process and has been there to answer any questions that may have come up along the way. I would recommend Christine and First Integrity to anyone!
 David V. – 6.2016

Tim is the best, most professional person I've encountered in the Mortgage industry.  On top of that, First Integrity is outstanding and gives you many options, and keeps you informed throughout the process. In-house underwriting also makes things so much faster and easier to get completed! Thanks again! 
Chad W. – 6.2016

Michael Burge was very helpful throughout the entire loan process and had no problem handling any of our non-typical financial history issues that confused some of the other mortgage sellers out there. Everyone at First Integrity treated us great. 
Jonathan C. – 6.2016

I worked exclusively with Christine Elbert during the entire loan process. She was more than happy to communicate via email which made things much easier for me. I had a ton of constant questions, all of which she answered very promptly. Christine also thoroughly explained every detail about the loan process. And was able to set me up with several options. She also made closing a breeze and gave me confidence that I made the best choices. I would highly recommend using both Christine Elbert and First Integrity Mortgage. 
Mark W. – 6.2016

Christine Elbert was fantastic! Our home sold quickly and when we found one a week before we were due to close.  Christine went through hoops, making the connections and working late to help meet out moving deadline. 
David S. – 6.2016

Many thanks to you and your team for making it happen and keeping our target date.  Special thanks to Kiara for answering my many questions and breaking it all down for me. 
Rhonda J. – 6.2016

All we did was type "best house loans Stl" into Google & First Integrity came up. Our loan officer, Tim, was super helpful & flexible w/ our schedule. He even referred us to the Real Estate Agents, Becci & Mark that we ended up using. They too were amazing. First Integrity made the process very easy & stress-free. Will be recommending First Integrity Mortgage Services to friends & family. =D 
Andy B. – 6.2016

Denise Grab helped my wife and I buy our first home. She was there from the beginning of the of the mortgage.  She was also available day and night for any questions that we had. I would recommend her to anyone. 
James W. – 6.2016

Very helpful and quick process. 
Shawn B. – 7.2016

I just finished the process of purchasing my first home. I worked with Jeremy of First Integrity and the process was amazing. He took the time to explain every single step in detail to me and made sure I completely understood what was going on. Additionally, we had a pretty tight loan approval deadline and he was able to secure it with time to spare. I would recommend him to anyone looking to secure financing!  
Alexandra J. – 7.2016

Our overall experience was great! When I initially reached out to Denise Grab she was very responsive and easy to work with. First impressions are important especially when you are considering such a major purchase. I appreciated her professionalism and suggestions along the way. Thanks again!
Vanessa J. – 8/2016

The experience was really good Michael Burge help us a lot he went above and beyond to get this house that we want it I will definitely referred Michael Burge hand first integrity to everyone now we have a house that we wanted and we love it thank you first integrity thank you Michael Burge for everything
Irnes I. – 9/2016

When I first Contacted First Integrity Mortgage Services I was greeted and informed of the different types of loans that could be potentially available to me. My Loan Officer, Denise Grab, has very helpful and had tons of information for me. We were able to decide upon the best choice for me. The process was great and I had plenty of help. I would not hesitate to use First Integrity Mortgage services again, and I would definitely recommend them to anyone I know who is looking to purchase a house.
Christopher T. – 8/2016

Jeremy (& team) were excellent with keeping in touch with us via phone or email, very responsive, considerate, and very helpful in explaining everything to us and got us an excellent rate.
Julie & Rafael R. 7/2016

We worked with Tim Whitmire who was referred to us by my husband's chiropractor. Tim was excellent. He met with us at our home which was very convenient for parents of small children. He thoroughly explained our options, the process, fees, and provided worksheets for estimated loan amounts and closing costs. Tim answered all of our questions and responded quickly whether it was by phone or e-mail. I'm so glad we decided with work with Tim and First Integrity because it really made everything easier and less mysterious. Thank you for being so dedicated to your customers and providing excellent service!
Brian & Natasha B. 8/2016

Great, it was a pleasure to work with Kiara Johnson.
Regina D. – 7/2016

Joe and Tim went out of there way for me and my rates were fantastic, thanks again guys.
Jeremy B. – 7/2016

Very good experience Denise Grad and Edith did a wonderful job
Nick K. – 7/2016

My main concern when I knew I was going to have to apply for a mortgage was my financial history. Denise made me feel like a person and not my credit score! Everyone I talked to at First Integrity was helpful and non-judgmental and showed a real interest in my welfare. I was approached by other agencies to consider their services but I am glad I went with my financial advisor, Jeff Rogers' first referral. It all went smoothly and painlessly. And, if I do it again, I will go with First Integrity. I would recommend their services to anyone!
Amy H. – 7/2016

Our home loan refinance process was quick, easy, and affordable! Dave and his team were professional and helpful every step of the process!
James & Jennifer M. – 7/2016

Christine was wonderful to work with! She valued educating us about the home loan process, which we greatly appreciated! Working closely with Christine made the process of buying a home enjoyable and personal. Will recommend First Integrity and our mortgage broker Christine to anyone looking to purchase a home, especially first-time home buyers!
Timothy H. – 9/2016

Michael Burge and Patty Birkenmeier were very helpful throughout the entire loan process. Any questions I had were answered in a timely fashion. I would recommend contacting Michael to help you finance your home.
Jim S. – 9/2016

Friendly and well informed.
Gregory S. – 9/2016

Helpful and patient
Mohammed M. 9/2016

Jeremy Durham was amazing!! Worked with our busy schedules and answered any questions quickly!!
Rebecca & Chris K. – 9/2016

First Integrity is responsive and does a good job of staying connected through the process. I was a first time home buyer and Michael Burge answered all my questions and was very understanding throughout the process. The firm is small, so you get to correspond to people, which makes a big difference for such a large investment.
Darrel H. – 8/2016

Christine is incredibly responsive, personable, and warm. She makes the process understandable and simple. Any questions we had about the rates or what the numbers mean she answered directly and clearly. Christine very clearly cares that people feel empowered and not overwhelmed through the process. She helped us to achieve our original goal, which was to both be on the mortgage. The service was truly first rate.
Emily K. – 8/2016

During the process, we received a lot of communication and all our questions were answered quickly. The process was explained to us with adequate detail. When it came time to sign the paperwork, everything went smoothly and the scheduling to do so was extremely flexible.
Rebekah O. – 8/2016

Service was outstanding! Being a first time home buyer I had a lot of questions and Jeremy was great at explaining everything and being patient with all of my questions and concerns. They were very flexible and accommodating. Thank you all so much!
Nichole P. – 8/2016

I was so impressed with all the support that I received through the whole process. I was constantly getting updates on the progress and always made to feel that any question I had was very important to them. I cannot say enough about the excellent service I got from Dave and his co-worker G.G. They went way above what I would have expected from someone just doing their job. They made me feel like my issue was their main concern. I have already recommended First Integrity to many friends. Thank you to all.
Jane Q. – 8/2016


We had a great experience and Nichole was a pleasure to deal with! She was an absolute 5/5!
Landon C. – 10/2016

My experience with First Integrity Mortgage Services was a wonderful experience. My loan officer was the best. Her staff spoke with me on a level of my comprehension and had no problems repeating themselves until I was clear with what was going on. Ms. Kiara Johnson was my Loan Officer and she went above and beyond to accommodate me. I was not treated like a customer. I was treated like a friend. There was no time that I could not reach out and speak to someone. (Day, Night, or Weekend)This really helped with my unpredictable schedule. I would recommend this company to anyone who is in need of loan information in a house buying process.
Derek S. – 10/2016

Choosing First Integrity Mortgage was one of the best decisions I made, when it came to buying my house. Christine Elbert went above and beyond the expectations I had as a client. She always responded to any concern I had within an hours’ time tops. There's nothing I can say that's negative about my experience with this mortgage company. Everyone was extremely pleasant and eager to make sure I stayed well informed. I will recommend this company and Christine Elbert to everyone I know, that's wanting to buy property. She's amazing!
Audra H. – 10/2016

We enjoyed the ease of refinancing our mortgage. We were able to get a great rate and knock years off the life of the loan. David was very professional and prompt. He was organized as well. We also felt like Cindy was extremely friendly every time we talked with her. Thank you.
Matthew & Kimberly H. – 10/2016

We had an excellent experience with First Integrity Mortgage Services. David Puzniak was our mortgage banker. He met with us in person, clearly explained the mortgage process, and kept in constant contact with us during the construction of our home. Everyone in the office was professional and customer-friendly. We would recommend First Integrity Mortgage Services to anyone looking to purchase a new home.
Matthew & Rebecca S. – 10/2016

Our experience couldn't have been better. Tim was very professional and knowledgeable. He made the process very simple and stress-free.
Stephanie K. – 10/2016

My loan officer Nichole Frichtel was very knowledgeable and helpful throughout this process. She was thorough in exploring all options available, allowing me to make the best decision for my needs. She made it easy by meeting me wherever I was for application, document exchange and closing. It was a simple and smooth transaction from start to finish. I have referred her to multiple people who have also been pleased with her expertise and work ethic! Well done Nichole and First Integrity!
Saundra D. – 9/2016

Christine is absolutely outstanding. She was always available, warm, knowledgeable (more so than our real estate agent), and is just an amazing person! We had our freak-outs, and she was right there to settle us down in a very respectful, kind, and logical manner. She is simply the best!!
Rachel C. – 9/2016

Nichole was very helpful through the entire process. She responded to every question I had was able to explain it in a way I could understand. I felt confident in making my home purchase!
Kevin & Tiffany S. – 9/2016

We were treated with respect and kindness. We were given the information in a timely manner and all our questions were answered.
Laurence & Thomas F. – 9/2016

Our agent Tim Whitmire was excellent! He contacted us as soon as he heard we were in need from our realtor. He worked quickly and was able to obtain a pre-approval for us within 48hrs. Without his quick work, we would not have been able to submit a contract on our new home. He was very detailed in his work and presented many options to us and explained every fee and where each dollar was going. Overall, we found First Integrity to be extremely responsive and quick in every aspect. The quality was excellent, and we feel we received the best rate possible. We are extremely happy and pleased with the service!
Carey & Katie U. – 12/2016

Denise Graab, Michelle Kahn and the entire support staff of First Integrity were fantastic to work with. They were extremely helpful, knowledgeable and responsive through the entire process. Their knowledge and professionalism made it a very pleasant experience.
Kim T. – 12/2016

Thank you for getting me the best rate possible and answering all my questions. Jeremy did a great job of explaining everything and I am very satisfied.
Jacob P. – 12/2016

From our first meeting with Missy and Denise to our final meeting / closing with Denise (which took some time due to the house fire next door) First Integrity Mortgage kept tabs on everything going on and showed their concern for us. They helped immensely in keeping us going when it seemed time to give in. Each of the ladies we dealt with were professional at all times and were a pleasure to work with. I would highly recommend this company to all my friends!
David & Debra M. – 11/2016

Jeremy Durham knows the mortgage industry forwards and backwards! We were referred to him nearly a year ago and knew that when we sold our home and purchased a new one Jeremy was going to be our lender. We felt informed throughout the entire process and totally comfortable knowing Jeremy was in charge. I'll be referring him, and First Integrity, to anyone who needs a loan!
Matthew & Tiffany U. 11/2016

As usual First Integrity delivered a great rate and quick turn around with little effort on my part to reduce my rate and lower my payment. I highly recommend working with Denise Grab and the rest of the staff at First Integrity.
Joshua M. – 11/2016

Excellent. Prompt, organized, and informative. No BS. Much appreciated.
Milan & Jagruti A. – 11/2016

The process of refinancing was made reasonably simple. Almost everything except the final closing was done by e-mail. All of First Integrity personnel were friendly and helpful and I always felt like I was getting honest and truthful answers to my questions. While the process went on much longer than I expected I was kept informed regularly and felt confident that my needs were being addressed.
Daniel & Deborah S. – 11/2016

Service was wonderful. Employees were flexible and sincerely interested in making the whole process smooth and easy for us from start to finish.
Taylor S. – 10/2016

My experience with First Integrity Mortgage Company was pleasant and the quality of service was professional and thorough.
Saul & Dellaphine A. – 10/2016

Vinh did a fantastic job. Completely first rate. 
Tim P. – 1.2015

I was very happy with the services you provided.  Victor was very professional and everything was laid out very well.  I will happily recommend your company to anyone and everyone. 
Shea B. – 1.2015

I had another great experience with first integrity. Michael was great to work with. I would highly recommend you guys to anyone. Thanks again! 
Chris B. – 2.2015

The service was very professional and all my concerns were very well addressed.
Batul D. – 2.2015

I want to thank everyone involved with our loan! My husband and I are 1st time home buyers and First Integrity made it so easy for us. They answered all of our questions and did everything they could to get us the house we wanted! We are very happy with the services provided to us and would recommend to friends and family!
Edith B. – 3.2015

Everything was quick, informative and all of the people helping out were very friendly. 
Mark W. – 3.2015

Denise…On behalf of me and Julie, thank you again for your fantastic service on our new home loan.  Brian, thank you for the program that allowed us to purchase our home.  We look forward to doing business with Southpointe. In addition, Denise did a wonderful job in taking care of and putting up with us during this process.  I can see why you have partnered with First Integrity. Kindest Regards. 
Kent O. – 3.2015

Tim Whitmire was professional and completely on top of things. He also listened to the specifics of what I was saying. Many times I would be working with Tim via phone while at work and he was very understanding of the hectic nature of my job and respectful of my time. He took the time to explain all of my questions in a way that made sense to me and he was reliable and prompt with his responses. Patty Birkenmeier was my loan coordinator and she was just wonderful. I didn't expect to receive reassurance from my loan coordinator but I did. :) I was quite stressed trying to figure out how to wire money the day before the closing and Patty reassured me that it would all be fine, emailed me instructions on how to wire money and offered to stay on the phone to walk through the entire process with me. Her genuine helpfulness and reassurance was such a comfort to me. 
Emily M. – 3.2015

First Integrity was very helpful and knowledgeable about my particular purchasing opportunity and did a wonderful job throughout the experience. My broker made himself available to answer questions, calm stresses and walk me through the closing documents. Great experience! 
Terrena B. – 3.2015

It was a pleasure to work with Tim. He was very responsive to our questions and kept us up to date with the progress of our mortgage.          
Andrew T. – 4.2015

Incredible service! We were referred because our previous lending agent messed up our application at the last minute. Michael Burge was able to work incredibly quickly and efficiently to get us into our house with only an eight-day delay.  He and his staff were so polite and helpful. They were easy to contact and responded to all of our phone & email messages promptly. 
Kevin B. – 4.2015

Tim is the best, so professional, courteous, and explains everything so well.  He really provides you with all your options and helps choose what is best for you. 
Chad W. – 4.2015

Tim Whitmire was very courteous, honest, informative, grateful to be working with us, punctual and he was great to work with throughout the whole process! We want to thank our coordinator, Patty Birkenmeier, as well! We will be referring your services! Thank you very much! 
Clyde & Melanie G. – 4.2015

I was referred over to Tim Whitmire at First Integrity by my real estate agent. Our existing lender was giving us trouble about dropping PMI even though we had met all the requirements. Tim laid out the process and cost/fee estimates in great detail which I loved. He gave us several options on loan durations and advised us on the best options given our situation and preferences. 

He and Patty were very responsive and flexible on when they could meet. Tim was really accurate in his fee estimates and everything cost just a little less than he said. The appraiser he used was very professional, and Tim worked hard to get us to closing before April 15th which was very important. We were paying for all the fees up front rather than rolling them into the loan and Tim even calculated how many months it would be for a break even since I let him know that we could be selling our house in the next year or so. I would highly recommend Tim and the team at First Integrity. 
Joshua R. – 4.2015

Bill Tottleben made my home buying experience as stress-free as a home buying experience could be.  He had a fast explanation to any questions that ever came up. Great company to deal with and it shows they are focused on customer service. 
William D. – 4.2015

Great rates, great service, always responding quickly. 
Michael & Jeanette R. – 4.2015

Aaron D. & I couldn't be happier with our new home and the level of service we received from you, Kevin Kohler, and the rest of your team at First Integrity Mortgage Services. Lisa Mettille, Sue Ferguson, and the folks at Abstracts & Titles were amazing as well. I can't tell you how much this means to our business (American House Lift, Inc.) and our family!!!
Lisa F. – 5.2015

I am a first time home buyer with student loans which complicated our loan process but I worked with Debbie and Patty and they were great and worked really hard to make the loan process as easy as possible for us. They were very available and always answered our questions quickly. We really appreciated their excellent customer service and care that was given which put our minds at ease throughout the process.  
Samantha D. – 5.2015

We had a great experience with First Integrity and more specifically Denise Grab. She was helpful and very responsive (I bu


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